24/7 Emergency Maintenance for Local Councils in Cheltenham, Gloucestershire & Worcestershire
Call-Outs for Council Buildings, Housing, Parks, and Public Facilities
At Ray First, we provide trusted, professional 24/7 emergency maintenance services for local councils, district authorities, and county councils across Cheltenham, Gloucestershire, and Worcestershire.
We support a wide range of council-run facilities, including council offices, social housing, public toilets, community centres, libraries, sports and leisure centres, parks, and recreational spaces.
Fast 24/7 Call-Outs for Council-Owned Properties
Fast 24/7 Call-Outs for Council-Owned Properties
Fast 24/7 Call-Outs for Council-Owned Properties
We understand that urgent repairs to public buildings require a fast, reliable response. Whether it’s a flooded community centre, a faulty boiler in sheltered housing, or a broken toilet in a public park, Ray First is ready to act — any time, day or night.
Our 24/7 call-out services cover:
- Burst or leaking pipes in residential blocks or offices
- Heating and boiler breakdowns in council flats or care facilities
- Faulty electrics in public libraries and youth centres
- Blocked toilets in public conveniences
- Storm damage to roofs, gutters, windows or fencing
- Tripping hazards or unsafe flooring in public buildings
- Emergency repairs to park infrastructure (benches, lighting, gates)
- Damage to doors, locks, or public toilets requiring immediate attention
Supporting a Wide Range of Council Services
Fast 24/7 Call-Outs for Council-Owned Properties
Fast 24/7 Call-Outs for Council-Owned Properties
Ray First is available to support council buildings and properties across:
- Cheltenham Borough Council
- Gloucester City Council
- Tewkesbury Borough Council
- Cotswold District Council
- Forest of Dean District Council
- Stroud District Council
- Worcester City Council
- Wychavon District Council
- Malvern Hills District Council
- Worcestershire County Council
From civic buildings to public washrooms, sports halls, communal green spaces, and council-run care homes, we are here to provide emergency support with discretion, care, and speed.
Safe, Compliant & Public Sector-Ready
Preventative Maintenance & Compliance Services
Preventative Maintenance & Compliance Services
Our engineers and tradespeople are:
- Fully qualified and insured
- DBS checked for work in sensitive locations
- Experienced with public-sector procurement and safeguarding requirements
- Familiar with the operational challenges of schools, community centres, and housing
- Health & Safety and RAMS compliant
We are equally comfortable supporting a local estates team, housing officer, or facilities manager to deliver urgent reactive maintenance.
Preventative Maintenance & Compliance Services
Preventative Maintenance & Compliance Services
Preventative Maintenance & Compliance Services
In addition to emergency work, Ray First offers scheduled and planned maintenance services to help councils meet safety and regulatory obligations:
- Gas Safety Certificates (CP12)
- EICRs (Electrical Installation Condition Reports)
- PAT testing
- Gutter cleaning and roof checks
- Fire door inspections
- Flooring repairs and slip hazard checks
- Legionella control in public buildings
- Emergency lighting checks in council flats and public corridors
This helps reduce downtime, lower repair costs, and maintain a safe environment for staff, residents, and the public.
Why Local Authorities Trust Ray First
- 24/7 call-out coverage for council buildings and sites
- Local team covering Cheltenham, Gloucestershire & Worcestershire
- Proven experience in high-footfall and public-use buildings
- Skilled, respectful, and reliable tradespeople
- Clear communication with property teams and tenants
- Fully insured and compliant with council frameworks
